Our One-Stop Service

Turnkey Business Support

From first concept to long-term operation.

ClawMetro supports more than machine sales. We help operators plan the space, choose the right equipment, create branded visuals, explore financing options, and keep the business running with reliable after-sales support.

✓ One partner from planning to launch
✓ Customized for your concept and budget
✓ Built for long-term operation
ClawMetro Support Journey End-to-End
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Store DesignLayout and customer flow
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Machine ConsultingRight mix for the space
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In-house DesignBranding and creative support
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FinancingFlexible ways to get started
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After-sales ServiceSupport beyond installation
How We Support Operators

A complete support system built around your business.

Whether you are opening a dedicated claw machine store, adding machines to an existing venue, or expanding a route, our team helps connect the operational, creative, and financial pieces.

01 · Store Design

Design a store that feels exciting and easy to navigate.

We help shape the customer experience before the first machine is installed. From floor planning and machine placement to traffic flow and visual zoning, the goal is to create a space that encourages discovery, repeat play, and efficient operations.

• Floor planning and machine placement guidance
• Customer flow and prize visibility planning
• Store atmosphere, color, and signage direction
Store design and layout
02 · Machine Consulting

Choose the right machine mix for your location and audience.

Not every venue needs the same machines. We review your available space, target customers, operating goals, prize strategy, and budget to recommend a practical mix of machine sizes and formats.

• Machine selection based on footprint and capacity
• Recommended mix for children, families, and collectors
• Operational planning for stocking and maintenance
Machine consulting
03 · In-house Design Support

Build a consistent look across the store, machines, and marketing.

Our in-house creative support helps bring your concept to life. We can assist with visual direction, machine wraps, promotional graphics, signage, and branded materials so the overall customer experience feels cohesive.

• Machine graphics and custom wrap concepts
• In-store signage and promotional materials
• Creative support for launches and campaigns
In-house design support
04 · Financing Options

Explore flexible ways to move from planning to launch.

Depending on the project and qualification requirements, financing options may help reduce the upfront burden of purchasing equipment. Our team can help you understand available paths and prepare for the next steps.

• Options for qualified business buyers
• Planning support around machine and startup budgets
• Clear review of estimated payment and project scope
Financing options
05 · After-sales Service

Get support after the machines are delivered and installed.

Long-term performance depends on reliable service. Our after-sales support helps operators with setup questions, troubleshooting, parts guidance, and ongoing operational assistance when issues arise.

• Setup and operating support
• Troubleshooting and parts guidance
• Ongoing assistance for growing operators
Operator Support Center Available
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Machine SetupConfiguration and startup assistance
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TroubleshootingTechnical guidance when issues arise
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Parts SupportReplacement part and maintenance guidance
Built for Long-term Success

More than machines. A complete operating partner.

ClawMetro helps connect store planning, equipment, design, financing, and service so operators can launch with greater clarity and confidence.